Can I use the battery as backup power if the power goes out?
You can activate "Battery standby" in the HEMS app [...]
Can I lower peak hours by using power from the batteries?
Yes, you can reduce peak usage by leveraging your [...]
How do I disconnect my old device when I change it?
The device can be disconnected by using the setup [...]
What do I need to do if I had my battery or inverter replaced?
Once you have replaced your device, you will need [...]
How can I view my usage if I want to see historical data (from over 30 days ago)?
At the bottom of the homepage, click on "Energy" [...]
How can I view the history of my EV charging sessions?
You may access the device details page for the [...]
How to connect a mobile device to an controller?
Before configuring, ensure the Controller is powered on. After [...]
How do I connect various devices to the controller?
After installing the controller, various home energy devices can [...]
Can I install multiple EV charger and monitor by one system?
Yes, you can add multiple devices of the same [...]
